Dialexis Advies B.V. strives to have every training activity (course, training, workshop, conference) contributing to improving your professional functioning within the Mental Health Care.
Payment After enrolling online/by mail or post you will receive within three weeks of receivement of the enrollment an invoice about the training.
Certificate Your presence will be noted on the attendance list. Each training activity has its own form of testing. You will receive a certificate when you have been present for at least 90% of the time (for some training programmes this is 100%) and have succesfully completed the homework assignments.
Reflection period Every participant has from the moment of enrollment (for this the date noted at the enrollment form counts) 14 working days reflection period within which the participant may decide withdraw from following the training without any costs. This period to withdraw also applies if the participant books the course and the company or employer pays for it. If the company conclueds the contract, no withdrawal-period applies.
Admission Dialexis Advies B.V. reserves the right to reject someone for a training programme, for example when he/she has insufficient previous education or a work setting that is not suitable.
Reserve When you are on the reserve list, but are not placed, you have to re-enroll for a new training.
Postponement or cancelation training programme If a training programme cannot take place or has to be postponed you will in principle be notified a month or earlier before the starting date of the training. If a meeting is unexpectedly canceled, for example due to illness of the trainer, Dialexis Advies cannot be held liable for lost profits or revenues or any loss of income whatsoever.
Cancelation rules One can only cancel in written. As date of cancelation the date of receivement is taken. If one cancels more than 8 weeks in advance € 40,00 handling costs will be charged. Between 8 and 3 weeks 50% will be charged. When a participant cancels later than 3 weeks prior to the starting date of the training there will be no refund. However, it is possible to, in consultation with Dialexis Advies, be replaced by a colleague. A handling fee of € 40 will be charged for this.
Refund You will receive your refund within 15 working days from the date of the receivement of the cancelation.
It is only possible to cancel in written.
As date of cancelation the date of receivement will count. When one cancels more than 8 weeks prior to the start of a training € 35,00 will be charged. Between 8 and 3 weeks this will be 50%. If a participant cancels later than 3 weeks prior to the start of the training no refund can be made.
However, it is possible to let a colleague replace you, in consultation with Dialexis Advies B.V..
Intellectual property rights
The copyright and/or any other intellectual property right to the Education material or any other work arising or connected to an Assignment or Training, rests with Dialexis Advies B.V. or third parties. The intellectual property rights never belong to the Client. Client and Participant may only use the by Dialexis Advies B.V. made and/or provided Education material or any other work for themselves. It is without prior explicite written permission of Dialexis Advies B.V. not allowed to:
- Copy education material or any other work entirely or partially and/or make public by means of press, photocopy, microfilm, imagery, magnetic disk or tape, storage in a retrieval system accessible to third parties, or by any other means, electronically, mechanically or otherwise.
- give, sell or by any other means entirely or patially provide education material or any other work to third parties.
The liability of Dialexis Advies B.V., which also includes the liability for its employees and for its hired third parties, for economic loss and intangible loss, including consequential damages, the developing of which is attributable to Dialexis Advies B.V., is limited in all cases to a maximum of the invoice value of the part of the contract from which the liability arises.
Dialexis Advies B.V. does not accept liability for damage to (personal) property of Participant or Client.
All the by Dialexis Advies B.V. developed and/or composed education material or any other work, arising from or connected to an assignment or training programme, has been composed carefully and to the best of our knowledge. Even so, Dialexis Advies B.V. cannot in any way vouch for its correctness and completeness.
Dialexis Advies B.V. will therefore not accept any liability for damage, of whatever nature, which is the consequence of deeds and/or decisions that are based on the meant material and works.
Dialexis Advies B.V. cannot vouch for the correctness or completeness of tips and advises given during a training programme.
Dialexis Advies B.V. and the trainers will not accept any liability for damage, of whatever nature, which is the consequence of actions and/or decisions that are based on the meant tips/advises. The participants are advised not to use these tips/advises isolated but to trust their own professional knowledge and experience and to check the possible advises before they are applied to the work situation.
Dialexis Advies B.V. stipulates all legal and contractual defenses that it can invoke to ward off its own liability to the Client, also on behalf of its subordinates and non-subordinates for whose conduct it may be liable under the law.
The Client guarantees that drawings, models or other instructions in the widest sense of the word, which are made available by the Client for the development and/or composition of education material or other works, will not violate any intellectual property rights or any other rights of third parties by use of the material.
The Client indemnifies Dialexis Advies B.V. of all claims of liability of third parties in this regard. The Participant must observe the security instructions and standards stipulated by Dialexis Advies B.V. If the Participant refuses to do so, he/she is entirely liable for the consequences.
Dialexis Advies B.V. obliges itself to save all the company data given by the Client. Dialexis Advies B.V. will not other than after prior consultation with the Client give away these data to third parties to use or publish these data. Dialexis Advies B.V. will be able to freely use data made available to Dialexis Advies B.V. by Client and/or Participant, unless otherwise agreed in written.
If, according to the reasonable judgement of Dialexis Advies B.V. a situation of force majeure give cause, Dialexis Advies B.V. has the right to entirely or partially end the agreement or suspend the execution of the agreement, without any compensation being due. If the Client has paid anything in advance this will be refunded pro ratio by Dialexis Advies B.V., after deduction of 20% of the total invoice value as compensation for costs already incurred by Dialexis Advies B.V.. If the already paid is less than 20% of the total invoice value, there will be no refund.
In case the situation of force majeure regards a certain Training meeting, Dialexis Advies B.V. will where possible appoint another time or day for the meeting or postpone the entire training programme.
Dialexis Advies B.V. can terminate the agreement with the Client by registered letter with immediate effect and without judicial intervention, without being liable for any compensation for damage, taking into account article 7 5/5 in which termination is the same as cancellation, if:
- Client request postponement of payment or its bankruptcy or is declared bankrupt or offers an agreement outside bankruptcy, or if any part of its assets is seized;
- Client ceases its operations, ceases to strive its staturory objective, decides to liquidate, or in any way loses its legal personality;
- Client or Participant does not, not in time, or not properly fulfill one or more obligations, arising from the agreement, and if he/she does not eliminate this negligence within 14 days (or), after Dialexis Advies B.V. has admonished to do so by registered letter.
The above provisions shall not affect the remainder of the legal powers of Dialexis Advies B.V., such as the right to demand fulfillment and/or compensation.
Governing law and jurisdiction
To all legal relationships between Dialexis Advies B.V. and the Client Dutch Law applies, unless explicietly otherwise agreed. Only the court in Arnhem has jurisdiction to decide on all disputes arising from or in connection with an Assignment, these Terms and Conditions, an invoice or otherwise, insofar as the Client or Participant has notified that he/she wishes to submit the dispute to the legally empowered court, not within one month after Dialexis Advies B.V. has invoked this decision.
Processing personal data
The responsible party for the processing of personal data is:
Dialexis Advies BV
A. Hegiusstraat 15
7412 XN Deventer
We process personal data, because this is necessary:
- for a functional website. For example, we process personal data to inform interested (future) participants about the trainers (name, picture, informational piece delivered to us by the trainer) and to be able to register for a training;
- to draft a contract with the trainers;
- to meet a legal obligation, for example to meet fiscal duties;
- to represent the legitimate interest of us or another party, for example processing data to gain accreditation for our training at PE-Online;
- to process certification and customized follow-up training. This is only insofar as you have not objected to the use of your personal data;
- to be able to process and respond when you contact us via phone, e-mail or the registration form.
Our starting point is that personal data are only accessible for employees of Dialexis Advies, or, only when a legitimate interest is being represented and insofar it is necessary to represent this interest (e.g. accreditation and fiscal duties), to third parties.
Our website contains links to websites of other organisations. We are not responsible for the protection of data on external websites that you can reach through our links.
If you have a complaint about the use of personal data by Dialexis Advies, then you can contact us via email@example.com or the complaints commission, see our complaints policy. You also have the right to hand in a complaint via the Authority Personal data (Autoriteit Persoonsgegevens).